Impact du numérique sur les processus sociocognitifs

When email use gets out of control: Understanding the relationship between personality and email overload and their impact on burnout and work engagement

Contenu

Titre

When email use gets out of control: Understanding the relationship between personality and email overload and their impact on burnout and work engagement
Computers in Human Behavior

Créateur

Kathrin Reinke
Tomas Chamorro-Premuzic

Sujet

Burnout
Core Self-Evaluations
Email overload
Personality Traits
Work engagement

Résumé

Research on email overload has mainly focused on email-related predictors and on linking it to stress and productivity. However, only few studies have considered personality traits to explain email overload and no studies to date have examined burnout and work engagement as potential consequences. Hence, this study was conducted (N = 201) to test to which extent Core Self-Evaluations, the Big Five traits and ambition predict email overload beyond email-related predictors. Moreover, the relationship between email overload and burnout/work engagement was examined. Results show that Core Self-Evaluations predict email overload beyond other personality traits and email-related measures. Second, high feelings of email overload and low Core Self-Evaluations are suggested to contribute to higher levels of burnout and low work engagement, beyond other personality traits and control variables. Theoretical and practical implications are discussed. This study demonstrated the importance of personality, in particular of Core Self-Evaluations, to explain email overload. Moreover, it strongly indicates that email overload is not only related to productivity but also to burnout and work engagement.

volume

36

pages

502-509

Date

July 2014

Titre abrégé

Computers in Human Behavior
When email use gets out of control

doi

10.1016/j.chb.2014.03.075

issn

0747-5632